200,000 users have downloaded the Euro Rescue app - access to 1400 vehicle Rescue Sheets in 4 languages

200,000 app downloads, 1400 Rescue Sheets!

200, 000 first responders have downloaded the Euro Rescue app for smartphones in Europe since the launch in June of 2020! This means 1400 Rescue Sheets designed according to the ISO 17840 standard have been made available to European first responders. CTIF has been instrumental in the conception of these Rescue Sheets which help make all road rescue and extrication work safer. 

TEXT UPDATED NOV 25, 2022: The Euro NCAP Euro Rescue app provides easy access to rescue sheets is available free of charge in for Android and Apple tablets and phones, giving first responders access to rescue sheets for common cars sold in Europe, including electric, hybrid and other alternative energy propulsion technologies.

If you have not downloaded the Europe Rescue App yet, the downloads are available in both App store and Google Play.  

DOWNLOAD a comprehensive information document on  how to use THE APP 

By the end of 2022, 1400 rescue sheets have been made available to European first responders through the Rescue App!

Today, car safety is not only about occupant protection and promoting driver assistant systems but also concerns better post-crash safety. As vehicles have become tougher, more complex and alternatively powered, it has become increasingly crucial that first responders know what they can and can’t do at the scene of an accident. Intervention within the golden hour is critical and rescuers need quick and straightforward information regarding the construction of a vehicle to help safely remove persons from the wreck. For this reason, car manufacturers make so-called “Rescue Sheets” and “Emergency Response Guides” available.

A Rescue Sheet is a standardised summary page containing all the crucial information rescuers need to carry out occupant extrication quickly and safely. This includes the location of components (e.g. airbags and pre-tensioners) and high-voltage electrical cables and batteries, all of which could present a hazard to trapped occupants and to the rescuers themselves. Manufacturer emergency response guides contain more detailed instructions to educate and assist first responders during training and are particularly important for alternative fuel vehicles.

Euro NCAP has, together with The International Association of Fire & Rescue Services (the CTIF), centralised the manufacturers’ rescue sheets in a new app, ‘Euro Rescue’. The app can be downloaded freely and is available for Android & iOS. It can be used both online and offline, allowing rescuers to access the information even when there is little or no network coverage at the scene of the crash. For all cars assessed from 2020 onwards, Euro NCAP will verify the content and share ISO-compliant rescue sheets and emergency response guides for new energy vehicles, via the new app.

Euro Rescue is launched in English, French, German and Spanish*. From 2023, the app will be available in all European languages. The use of the app is not restricted to Europe: the Australasian New Car Assessment Program, (ANCAP SAFETY), the region’s independent vehicle safety authority, also launches its app ‘ANCAP Rescue’ based on Euro Rescue today.

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This open-access app is available in 4 languages (English, French, Spanish, German).

(More languages are planned.)

It enables the rescue services to get the Rescue Sheet of the vehicle/s involved the scene of an intervention for road rescue,  or a vehicle fire. The number of rescue sheets currently available is more than 2000.

The database of these rescue sheets will be supported by EuroNCap. This organisation will include in its scoring criteria, from 2020 onwards, the delivery by car manufacturers of the rescue sheets of the vehicles tested.

The search for rescue sheets will initially be carried out by the vehicle model/mark and by reading the QR code (QR code placed) on certain vehicles.

This application will progressively integrate the rescue sheets in an ISO format. These rescue sheets will include, in addition to the usual verso (location of equipment impacting the rescue services), a maximum of 3 pages of information that could help the rescue services in their decision making.

The decision support focuses on the following topics:

- energy identification,

- immobilisation / stabilisation of the vehicle,

- energy isolation,

- instructions in the event of a vehicle fire,

- instructions in case of leaks (gas, electrolyte...).

 Pierre Castaing, President of Euro NCAP: 

As planned in our 2020-2025 roadmap published in 2017, Euro NCAP has added tertiary (post-crash) safety in its 2020 rating. This Euro Rescue application, the result of joint work between manufacturers, fire and rescue services and Euro NCAP, is the first visible result of the progress that can be made in terms of tertiary safety; others are to come.

​Tore Eriksson, Chair if the CTIF - ISO 178400 Implementation Task Force:

The Euro Rescue Phone app is an important milestone in the collaboration with Euro NCAP and the vehicle industry. For the first time, verified ISO compliant "Rescue Sheets and Emergency Response Guides" will be freely and easily accessible at one unique location. This will greatly help the rescue services & first responders for their vitally important work across Europe.